Customer Excellence

Additional Features Offered by Rapiscan Customer Excellence

Additional Features Offered by Rapiscan Customer Excellence

  • Rapiscan Systems Customer Experience Team offers a variety of      additional product support services.

    • Radiation Safety & Regulatory Compliance

      • We can support you and your system to ensure that regulatory requirements are met.
        Rapiscan can provide support services on:
        • Radiation Meter Calibration
        • Prep your unit for a Compliance Audit
    • Product Reliability Engineering

      • Rapiscan Reliability Engineering team executes failure mode analysis by onsite assessment, service data and system log files. The objective of the team is to optimize product performance.
    • Global Logistics Support

      • Rapiscan global logistics and forward stocking location footprint can be extended to support your contract requirements. Rapiscan can partner with you to develop a life-cycle support infrastructure emphasizing part availability timeliness.
    • Consulting

      • Concept of Operations and through-put analysis to assisting you set-up your security infrastructure.
    • Account & Project Management

      • Rapiscan Project Management team can provide you dedicated support. The highly component team is versed in CONUS, OCONUS and War-Zone project execution and deployment.