No. Food products only come in contact with the radiations energy; it does not come into contact with an actual source of radiation or radioactive materials. The ionizing radiation produced by Rapiscan scanning machines is not strong enough to disintegrate…
Yes. Irradiated foods are wholesome and nutritious. All known methods of food processing and storage at room temperature for even a few hours can lower the content of some nutrients such as vitamins. At low doses such as received by…
All food preservation techniques cause chemical changes in food – that is how they work. The changes caused by food irradiation are similar to those caused by other preservation techniques such as cooking, canning, and pasteurization. There has been no…
Yes it is. X-ray scanners at airports for baggage inspection operate at much lower energies and thus deliver far lower doses of radiation to the foods that may pass through the machine. The doses are orders of magnitude less than…
There is no significant difference in the smell, taste or appearance of food that has been irradiated. This is due to the fact that very small levels of energy are absorbed by foods during irradiation. The effect is not even…
No, only to operate
It depends on the product line/LocalStateauthority; please contact our customer service call center for further details.
Step 1. The generator, computer, monitor, cables and all printed circuit boards should be removed, leaving the metalwork and curtains. Step 2. The metalwork and the curtains both contain lead and should be collected by a registered waste management company…
Please notify email@example.com so that we can dispatch a technician who would help you do the de-install and re-install.
Yes, you can fix Power on/Conveyor fault/No Image issue as per the call flow. 600SeriesConveyorFaultFlowChart 600SeriesNoImageFlowChart 600SeriesPowerOnFaultFlowChart
No, you can also reach our technical support helpdesk to proceed with your troubleshooting.
Yes, you can fix Power on/Conveyor fault/No Image issue as per the call flow. 500SeriesConveyorFaultFlowChart 500SeriesNoImageFlowChart 500SeriesPowerOnFaultFlowChart
The scan image should be free from horizontal and vertical lines or bands, blurry, etc.
The scanned image of the parcel should appear on your monitor prior to it exiting the tunnel.
What needs to be done if we have vertical/horizontal lines on the scan image quality of your parcel?
Please submit a picture of the scan image quality to our firstname.lastname@example.org .
The conveyor belt should run once you have reached the System Ready Window and press either the Forward or Reverse keys.
Yes, there should be a RAPISCAN window or Rapiscan background.
Yes, the green System Energize should be lit on the system cabinet.
If the monitor light is not lit then press the Monitor Power ON button and release.
There should be green lights lit on the control panel.
They can press each and turn them clockwise to validate that they are not pressed.
We need to turn the key switch clockwise.
We can validate it by plugging another device (lamp, cell phone charger, etc...) on this outlet and confirm that it powers on.
We should reseat the power cord at both the customer outlet and system inlet.